HotRoute support
How can we help?
Get help with your account, billing or a product issue. You can contact us even if you cannot sign in.
Email support
support@hotroute.ioNo email app configured? Copy this address into your usual email service.
Support is provided on a best-effort basis. This inbox is not an emergency service.
What to include
Briefly describe what happened, the page you were using and when it occurred. Include a safe error or reference ID if one is shown.
Please leave out passwords, sign-in links, access tokens, payment details and private team or player information. For a security or privacy concern, describe the concern without including sensitive records. We will help you arrange an appropriate next step.